Table of Contents
Section 1.0: Introduction to Account Playbook for Pella Corporation
This Account Playbook is STAR Trade Shows & Events' comprehensive intelligence and strategy guide for managing and growing the Pella Corporation relationship into new business units, global regions, etc. With 224 completed jobs totaling over $18.2 million in revenue since 2020, Pella Corporation is one of STAR's most significant and longest-tenured active accounts — and one with substantial runway for continued growth. [cite: 49]
Pella Corporation is America's premier window and door manufacturer, headquartered in the small Dutch community of Pella, Iowa. [cite: 50] Founded in 1925 by Pete and Lucille Kuyper, Pella just celebrated its 100th anniversary in 2025 — a milestone that underscores the company's extraordinary legacy of craftsmanship, innovation, and family values. [cite: 51] With $2.7 billion in annual revenue, 11,000 team members, 21 manufacturing sites, and 250+ showrooms nationwide, Pella is a category-defining brand in both the residential and commercial building products markets. [cite: 52]
STAR's work for Pella spans three distinct but interconnected business streams: Experience Center and Showroom build-outs (STAR's primary revenue engine with this account), Trade Show and Event Displays (IBS, JLC Live, Build Show Live, ProDealer shows), and ongoing Fixture Inventory Management and Graphic Updates. [cite: 53] The relationship has grown considerably in scale and scope since 2020, and 2025-2026 shows signs of further expansion with open pipeline exceeding $815K in estimated revenue. [cite: 54]
◆ STAR'S STRATEGIC OPPORTUNITY
STAR's Opportunity with Pella is not a prospect — it is an active, growing, high-value customer. [cite: 55] The strategic opportunity is to deepen, protect, and systematically grow this relationship by becoming Pella's preferred enterprise partner for all experiential retail, trade show, and event display needs — including new product lines (Steady Set, WinDor, Vista Series), the acquired Weather Shield brand, and Pella's expanding national trade show schedule. [cite: 55] STAR's goal: grow the relationship from $2-3M/year to $4M+ annually by 2027. [cite: 55]
Section 2.0: Current State and Its Implications
2.1 Current State of the STAR–Pella Corporation Relationship
STAR's relationship with Pella Corporation is active, well-established, and deeply embedded in Pella's retail and trade show operations. Since 2020, STAR has delivered 224 projects across Pella Corporation's showroom network, trade show program, and corporate fixture inventory — generating $18.25 million in total revenue at a strong 52.4% average gross margin.
The relationship is managed on the STAR side by Julie Sebek (Account Executive) with support from STAR's design and production teams. Three known contacts are currently in HubSpot:
| Contact | Title | Status | |
|---|---|---|---|
| Regan Katje | Marketing (role to be confirmed) | katjera@pella.com | Marketing Contact — Active |
| Tricia Uitermarkt | Trade Marketing Manager | uitermarkttj@pella.com | Non-Marketing Contact — Active |
| Ellie Clausen | Visual Merchandising Specialist | clausenea@pella.com | Non-Marketing Contact — Active |
All three contacts carry a 'Customer' lifecycle stage, confirming active account status. The Trade Marketing Manager and Visual Merchandising Specialist are particularly relevant to STAR's scope — these roles typically own trade show booth decisions, showroom displays, and merchandising display standards.
2.2 Deal History Summary
| Metric | Value |
|---|---|
| Total Completed Jobs | 224 projects |
| Total Revenue (Closed) | $18,249,162 |
| Total Cost | $8,764,174 |
| Total Direct Margin | $9,555,038 |
| Average Gross Margin % | 52.4% |
| Relationship Active Since | October 2020 |
| Open Pipeline (Est. Revenue) | $815,234 |
| Primary AE | Julie Sebek (JS) |
2.3 Revenue by Business Stream
| Business Stream | Jobs | Approx. Revenue | % of Total |
|---|---|---|---|
| Experience Centers & Showrooms | 114 | $14,590,921 | 80% |
| Trade Shows & Events | 15+ | $1,542,519 | 8% |
| Corporate Fixture Inventory & Graphics | ~30 phases | $1,900,000+ | 10% |
| Other (Prototypes, Events, Misc.) | Various | $215,722 | 2% |
2.4 Implications and Strategic Opportunity
The strength and scale of the STAR–Pella relationship creates both opportunity and risk. On the opportunity side, Pella's continued national showroom expansion, growing trade show investment, and ongoing product innovation (Steady Set, WinDor, Vista Series) mean a sustained pipeline of display, fixture, and trade show work for years to come. The Weather Shield acquisition (July 2025) adds a new premium brand that will likely require its own display and event presence.
◆ CRITICAL RELATIONSHIP NOTE
Protecting and Growing the Pella Relationship — With $18.2M in revenue since 2020, Pella is one of STAR's most valuable accounts. The greatest risk is complacency. The greatest opportunity is proactive partnership — bringing Pella new ideas before they ask, understanding their 2026-2027 showroom expansion pipeline, and positioning STAR as the strategic partner for the Weather Shield integration. Julie Sebek should be scheduling a strategic quarterly review with Tricia Uitermarkt and Regan Katje to align on 2026-2027 priorities.
Section 3.0: Company Overview
3.1 About Pella Corporation
Pella Corporation is one of America's most iconic and enduring manufacturing companies. Founded in 1925 by Pete and Lucille Kuyper in the small Iowa town of Pella, the company began as a small casement window manufacturer and has grown over 100 years into the nation's leading designer and manufacturer of windows and doors for residential and commercial applications.
Pella remains privately held — a rarity at its scale — which keeps decision-making closer to its Iowa roots and its founding family values. That private ownership structure also means Pella can invest with a long-term view, prioritize culture and craftsmanship, and make bold product bets (like the Steady Set interior installation system) without the pressure of quarterly earnings cycles.
| Company Attribute | Detail |
|---|---|
| Headquarters | 102 Main Street, Pella, Iowa 50219 |
| Website | www.pella.com |
| Founded | 1925 by Pete and Lucille Kuyper |
| Ownership | Privately held, family-founded |
| CEO | Tim Yaggi |
| President & COO | Emily Videtto (appointed December 2024) |
| CMO | Keith Mann |
| Annual Revenue | ~$2.7 Billion |
| Employees | 11,000+ team members |
| Manufacturing Sites | 21 locations (including Weather Shield, acquired July 2025) |
| Showrooms | 250+ nationwide |
| Key Product Lines | Pella Lifestyle Series, Pella Architect Series, Impervia, WinDor, Weather Shield (VUE Collection) |
| Centennial Year | 2025 — 100th anniversary celebrated company-wide |
3.2 Product Portfolio
Pella's product portfolio spans the full spectrum of residential and commercial window and door solutions, organized by material, performance tier, and customer segment:
| Product Line / Brand | Description | Display Relevance for STAR |
|---|---|---|
| Pella Lifestyle Series | Mid-market vinyl and fiberglass windows and doors; broadest volume line | Primary showroom display cartridges and freestanding displays |
| Pella Architect Series | Premium wood-clad windows and doors for custom homebuilders | High-touch showroom displays; architectural samples |
| Impervia | Fiberglass windows and doors; extreme durability positioning | Dedicated Stand-On-Me fixtures and graphic updates (ongoing) |
| Pella Steady Set | Industry-first interior installation system; 3x faster installs | IBS, JLC Live, and ProDealer show displays; spinner displays |
| WinDor | Bi-fold and multi-slide door systems | Freestanding large door displays; prototype development |
| Vista Series | New series (prototype in dev, 2026) | Prototype display development (active STAR job) |
| Weather Shield (acquired 2025) | Premium architectural wood/aluminum; VUE Collection | Future showroom display opportunity; IBS 2027 planning |
3.3 Strategic Priorities (2025–2027)
Pella enters 2026 as a 100-year-old company with the energy and ambition of a growth-stage challenger. Several strategic initiatives are directly relevant to STAR's scope:
| Strategic Priority | Description | STAR Relevance |
|---|---|---|
| Steady Set National Rollout | Continued rollout of the industry-first interior installation system across trade shows, pro dealer networks, and retailer channels | Ongoing spinner displays, show booths, retailer displays — proven STAR capability |
| Weather Shield Integration | Integrating the July 2025 Weather Shield acquisition; VUE Collection will need new display infrastructure | Future opportunity: Weather Shield showroom displays, IBS 2026/2027 presence |
| Showroom Network Expansion | Continuing national rollout of Experience Centers and Showrooms; 2026 placeholder at $300K estimated revenue | Core STAR revenue driver — 114 EC/SR jobs delivered to date |
| Vista Series Launch | New product line in prototype phase (STAR job active) | Prototype development, showroom cartridge design, rollout displays |
| Trade Show Investment | Active at IBS, JLC Live, Build Show Live, ProDealer shows, ABC Supply Show, Top 500 Live | Proven multi-show partner; 15+ show executions delivered |
| AI & Automation in Manufacturing | Pella recognized with Prometheus Award for AI/automation in manufacturing; voice-activated worker systems | Brand story for show environments; innovation narrative in booth design |
| 2026 Design Trends | Four trends shaping 2026: Selective Retreat, Resilient Choices, Soulful Spaces, Curated Where It Counts | Show booth thematic direction; experiential design inspiration |
Section 4.0: Charitable & Philanthropic Initiatives
4.1 Pella Rolscreen Foundation
Established in 1952, the Pella Rolscreen Foundation is the philanthropic arm of Pella Corporation — itself named after Rolscreen, Pella's original company name. Created by founders Pete and Lucille Kuyper, the Foundation's mission is to 'contribute to the civic, cultural, educational, social and physical environment in which Pella Corporation team members reside.' In 2025 — Pella's centennial year — the Foundation contributed a record $2.2 million in grants, matching gifts, and scholarships.
| Initiative | Description |
|---|---|
| Brighter Futures Scholarship Program | Annual college scholarships for children of Pella team members; 44 scholarships awarded in 2025 |
| Pella Engineering Scholarship | Engineering-focused scholarships supporting STEM talent pipeline |
| Community Betterment Grants | $10,000–$50,000 grants to nonprofits in Pella's operating communities (Iowa, Pennsylvania, Illinois, Kentucky, Texas, Oregon) |
| Matching Gift Program | Employee donations matched by the Foundation; extends community impact of individual team members |
| Volunteer Recognition Program | Recognizes and rewards employee volunteer hours |
| Emergency Medical Support | Notable 2026 donation: $50,000 to Shenandoah Medical Center for ambulance and equipment upgrades |
4.2 Centennial Community Investments (2025)
Pella's 100th anniversary was marked not just by celebration, but by community reinvestment. The company provided free transportation during Pella's Tulip Time Festival, operated Pella Plaza at the Iowa State Fair, supported military families and veterans through the Pella Veterans Network (PVN) Business Resource Group, and sponsored arts and downtown business revitalization in Pella and surrounding communities.
4.3 Workforce & Culture Initiatives
Pella has been consistently recognized as a top employer: Forbes Best Large Employer (2021), Glassdoor Best Places to Work (2020), Forbes Best Employer for Women (2024), and Core77 Design Award winner. The company opened a Pella Corporation Wellness Center in January 2026 — a comprehensive on-site healthcare facility powered by Premise Health, available to all Pella team members. The company is also pioneering early manufacturing career engagement, targeting workforce recruitment as early as elementary school.
Section 5.0: Trade Show & Event Intelligence
5.1 Confirmed & Active Trade Show Calendar (2024–2026)
Pella is one of STAR's most active trade show clients. Based on the closed deal history, the following shows represent Pella's confirmed and recurring event footprint:
| Show / Event | Frequency | STAR Role | Revenue (Historical) | Status |
|---|---|---|---|---|
| International Builders' Show (IBS) | Annual — Feb | Full booth build, Lowe's booth displays, VIP SpeedVegas event | $415K–$550K+ (IBS 2024); ongoing | ACTIVE — IBS 2026 in pipeline ($0 rev est, CLX status) |
| JLC Live Residential Construction Show | Annual — Mar | Full trade show build | $113K–$213K per show | ACTIVE — JLC Live 2026 ($137K revenue, in progress) |
| Build Show Live | Annual — Oct/Nov | Trade show booth, refurb | $156K–$239K per show | ACTIVE — Build Show Live 2026 in pipeline ($75K est) |
| ProDealer / Builders FirstSource | Annual | Trade show displays | $195K (2025) | COMPLETED — future shows TBD |
| ABC Supply Show | Annual | Steady Set Spinner display | $5K (hardware/display) | COMPLETED — likely recurring |
| Top 500 Live | Annual — Oct/Nov | Display / event environment | $14K–$18K per show | ACTIVE — recurring |
| Hammond Lumber | Recurring | SteadySet spinner display shipments | $7K–$13K per execution | ACTIVE — recurring vendor shows |
| Home Show Displays | Seasonal | Local branch home show displays (12+ branches) | $4K–$47K per branch | ACTIVE — multiple branches annually |
5.2 IBS — Flagship Show Opportunity
The International Builders' Show (NAHB IBS) is Pella's single largest trade show investment and STAR's highest-revenue Pella event. Pella has exhibited prominently at IBS every year, debuting Steady Set at IBS 2024 (where it won Best Window & Door Product), returning with the Lowe's booth partnership in 2025, and continuing the Lowe's at IBS 2026 relationship (currently in pipeline).
The IBS engagement includes both Pella's main booth AND a separate Pella-branded presence within Lowe's booth — a dual-footprint that gives STAR two distinct project scopes per show. The
SpeedVegas VIP Event at IBS 2024 ($65.9K) demonstrates Pella's willingness to invest in experiential activations beyond the booth itself.
5.3 JLC Live — Growing Commitment
JLC Live (Journal of Light Construction) is Pella's second largest trade show investment and a natural home for Steady Set — a product built precisely for the residential light construction professional. STAR has executed JLC Live for Pella in both 2024 ($212.6K) and 2025 ($114.9K), and JLC Live 2026 ($137.7K) is already actively underway (Job #56597).
5.4 Emerging Show Opportunities
| Opportunity | Rationale | Recommended STAR Action |
|---|---|---|
| Weather Shield at IBS 2027 | Newly acquired brand will need to establish trade show presence; VUE Collection targets architects and custom builders | Proactively pitch Weather Shield IBS 2027 presence to Pella marketing team |
| Dealer/Distributor Network Shows | Pella has 250+ showrooms and independent dealer network — regional dealer shows represent untapped event volume | Ask Tricia Uitemarkt about regional dealer meeting and distributor event needs |
| Pro Remodeler Summit / Remodeling Show | Steady Set is ideal for remodeler audience; show attendance is growing | Recommend Pella consider attending; STAR to pitch booth build |
| 2026 Trends Report Launch Event | Pella publishes annual trends report (2026 themes: Selective Retreat, Resilient Choices, Soulful Spaces) — launch events possible | Explore if STAR can support brand launch experiences around design trends |
Section 6.0: Key Contacts & Organizational Insights
6.1 Priority Contacts — Confirmed (in HubSpot)
| Name | Title | Priority Level | Notes | |
|---|---|---|---|---|
| Tricia Uitemarkt | Trade Marketing Manager | uitermarkttj@pella.com | Tier 1 — Primary | Manages trade marketing strategy and retailer/dealer display programs; likely key decision-maker for STAR's work on trade show displays and showroom materials |
| Regan Katje | Marketing (title unconfirmed) | katjera@pella.com | Tier 1 — Primary | Marketing contact; note: 'Regan Katje' appears in the Carroll Operations news — may have broader responsibilities. Title needs research/confirmation |
| Ellie Clausen | Visual Merchandising Specialist | clausenea@pella.com | Tier 2 — Key Executional | Visual Merchandising Specialist = direct owner of showroom and display standards; critical STAR ally for EC/SR projects and fixture rollouts |
6.2 Priority Contacts — Research Needed
| Target Role | Why They Matter | Research Action |
|---|---|---|
| VP / Director of Marketing | Owns overall marketing strategy including trade show investment and agency relationships | LinkedIn search: 'Pella Corporation VP Marketing Director Marketing' |
| Director of Trade Shows / Events | Direct owner of IBS, JLC Live, Build Show Live booth decisions | LinkedIn: 'Pella Corporation trade show events director manager' |
| Keith Mann, CMO | CMO who presented at Fast Company Most Innovative Companies Summit; sets brand direction including experiential | Known name — add to HubSpot; LinkedIn outreach via Julie Sebek |
| Emily Videtto, President & COO | Appointed December 2024; likely driving 2026–2027 strategic priorities including showroom expansion | Monitor LinkedIn; potential executive relationship for STAR leadership |
| Weather Shield Marketing Lead | Pella acquired Weather Shield July 2025; brand team will manage VUE Collection shows going forward | LinkedIn: 'Weather Shield Pella marketing manager director' |
6.3 Organizational Intelligence
Pella is a privately held, family-founded Iowa company with a culture that prizes craftsmanship, community, and long-term relationships over transactional vendor dynamics. This cultural profile has important implications for how STAR should approach the relationship:
- Long-tenured relationships matter at Pella. STAR's 5+ year track record delivering 224 jobs is a genuine competitive moat.
- Iowa roots and community values: Pella employees are proud of their company's heritage. STAR should lean into its own Midwest identity and values alignment.
- Decisions at Pella tend to be collaborative and process-oriented — not impulsive. Relationship maintenance between active projects is essential.
- Pella's centennial was a major cultural moment. The '100 years of innovation' narrative is likely to continue influencing marketing investments in 2026.
- The December 2024 appointment of Emily Videtto as President & COO signals potential strategic evolution. Her priorities are worth tracking.
6.4 Agency & Vendor Intelligence
Based on deal history and public sources, Pella works with multiple agency and vendor partners across its marketing and retail programs. STAR should understand the competitive context:
| Vendor Category | Known / Suspected Partners | STAR Position |
|---|---|---|
| Exhibit & Display Fabrication | STAR Trade Shows & Events (confirmed, primary) | INCUMBENT — protect at all costs |
| Advertising / Brand Agency | Unknown — CMO Keith Mann active on brand campaigns; 'Make Life Brighter' campaign running | Not STAR's scope — informational only |
| Retail Display / POS | Potential overlap with STAR's fixture inventory work | STAR well-positioned given existing fixture inventory management role |
| Event & Experiential | Unknown third parties may support SpeedVegas-type activations | Opportunity: STAR can pitch broader experiential scope |
| Signage / Graphics | STAR delivers graphics through existing jobs (Phase 1-23 graphics phases) | STAR is incumbent — reinforce capability |
Section 7.0: Experiential Strategies by Business Stream
7.1 Experience Centers & Showrooms — Core Business
STAR's most significant and consistent work for Pella is the build-out of Experience Centers and Showrooms across the country. Since 2020, STAR has delivered 114 EC/SR projects totaling $14.6M in revenue — an average of $128K per project. These projects follow a repeatable, well-refined process that represents STAR's deepest operational competency with this account.
| Opportunity | Description | Recommended Approach |
|---|---|---|
| 2026 EC/SR Pipeline | 2026 Experience Center & Showroom placeholder active at $300K estimated revenue; additional individual locations in pipeline (Homewood AL, Portage MI, etc.) | Julie Sebek to confirm 2026 rollout plan with Tricia Uitemarkt; secure annual master agreement discussion |
| Weather Shield Showroom Integration | Acquired July 2025 — Weather Shield will need either standalone showroom presence or integration into existing Pella showrooms for the VUE Collection | Proactively pitch Weather Shield display concepts; use existing relationship to get early access to planning |
| Vista Series Cartridge Rollout | Vista Series prototype in development (STAR active job); rollout will require new cartridge and display standards for 250+ showrooms | Stay embedded in prototype development to position for nationwide rollout |
| Showroom Dismantle Service | STAR delivered 'Experience Center and Showroom Dismantle Instructions' (April 2025) — emerging service line | Develop a formal dismantle & relocation service offering; proactively pitch to Pella facilities team |
7.2 Trade Show Program — Growth Opportunity
Pella's trade show footprint has grown meaningfully since 2020, evolving from a handful of shows to a multi-event annual program spanning IBS, JLC Live, Build Show Live, ProDealer, ABC Supply, Top 500 Live, and Home Shows. STAR is well-positioned as the incumbent fabricator, but should be proactive in expanding its share of the trade show wallet.
| Opportunity | Strategy |
|---|---|
| IBS 2027 Planning | Begin IBS 2027 conversations by Q3 2026 — bring forward-looking design concepts tied to Weather Shield VUE Collection and Pella's 2027 trends |
| Turnkey Show Management | Pitch 'STAR as show manager' model for smaller shows (ABC Supply, Hammond Lumber events) — full logistics, shipping, and I&D for fixed fee |
| Home Show National Program | 12+ branches execute home shows annually through STAR; formalize as an annual managed program with predictable volume and simplified ordering |
| SpeedVegas-Style Experiences | The SpeedVegas VIP event ($65.9K) at IBS 2024 demonstrated appetite for premium experiential activations. Pitch similar high-impact experiences at Build Show Live 2026 |
7.3 Fixture Inventory & Graphics — Recurring Revenue Engine
STAR manages Pella's EC/SR fixture inventory and delivers ongoing graphic updates through a phased program that has run continuously since 2020. As of early 2026, the program is in Phase 22-23. This is a highly strategic recurring revenue stream that competitors cannot easily displace — it requires deep institutional knowledge of Pella's display standards.
- Phase 22 (Misc Graphics) — Active, estimated $8K revenue
- Phase 23 (Misc Graphics) — Active, estimated $4K revenue
- Phase 18 (EC/SR Ongoing Maintenance) — Active, estimated $1.5K
- Vista Series Cartridge Prototype — Active development
7.4 Mobile & Experiential Programs
STAR delivered the Mobile Sprinter Van Buildout for Pella Corporation in 2024 ($194.6K revenue) — one of the most distinctive and high-margin projects in the Pella portfolio. This program demonstrated STAR's ability to deliver beyond traditional trade show and retail display, entering the mobile brand experience category. The Pella Corporation Board Meeting display ($8.7K) also showed STAR's ability to serve internal executive audiences.
These one-of-a-kind projects position STAR as a creative experiential partner, not just a display fabricator. Future opportunities include mobile showroom units for market territories, event installations for dealer summits, and 'pop-up' window and door experience environments at major home shows.
Section 8.0: Next Steps & Action Plan
8.1 Immediate Actions (0–30 Days)
| Action | Owner | Priority | Notes |
|---|---|---|---|
| Schedule Strategic Account Review with Tricia Uitemarkt and Regan Katje | Julie Sebek | Critical | Review 2026 showroom pipeline, trade show calendar, and Weather Shield display plans. Bring STAR's 2025 recap deck. |
| Confirm 2026 IBS Lowe's Booth scope and timeline (Job #56644) | Julie Sebek | Critical | Currently in CLX status — confirm go/no-go, scope, and budget |
| Confirm JLC Live 2026 project progression (Job #56597) | Julie Sebek | High | Active at $137.7K estimated revenue; confirm timeline and deliverables |
| Add Keith Mann (CMO) to HubSpot | Julie Sebek | High | Public figure — add with LinkedIn profile data; consider LinkedIn connection request |
| Research Director of Trade Shows / Events at Pella | Julie Sebek | High | LinkedIn search; this contact owns the trade show budget that STAR serves |
| Confirm Regan Katje's current title and responsibilities | Julie Sebek | Medium | HubSpot shows 'Marketing' — needs to be confirmed and updated |
| Review open jobs and close out any pending issues | Julie Sebek + PM Team | High | Multiple open maintenance phases; ensure all are properly closed out |
8.2 Near-Term Actions (30–90 Days)
| Action | Goal |
|---|---|
| Develop Weather Shield display concept proposal | Get ahead of the brand integration — present to Pella marketing before they issue an RFP |
| Formalize Annual Fixture Management Agreement | Convert Phase-by-Phase fixture work to a retainer model; provides Pella predictability and STAR revenue stability |
| Build Show Live 2026 planning kickoff (Job #56649) | June 2026 estimated start — begin design concepts by Q2 2026 |
| Pitch Homewood AL Showroom (Job #54904) | OP-25% status — move to active; $125K estimated revenue |
| Pitch Portage MI Showroom (Job #54717) | OP-25% status — move to active; $125K estimated revenue |
| Deliver Vista Series Prototype (Job #56688) | Ensure on-time delivery; positions STAR for nationwide Vista Series rollout |
| Research Pella's 2026 home show branch schedule | Proactively reach out to all branches active in STAR system to confirm home show plans |
8.3 Long-Term Vision (6–18 Months)
The long-term vision for STAR's Pella relationship is to achieve Preferred Enterprise Partner status — a formal or informal designation as Pella's go-to experiential, display, and trade show partner for all brands (Pella, Weather Shield, and future acquisitions). Specific long-term goals:
- Grow annual revenue from $2.5–3M to $4M+ by 2027
- Secure a formal Master Services Agreement (MSA) or preferred vendor designation
- Own 100% of Pella's trade show fabrication across all shows
- Win the Weather Shield display launch program
- Expand into regional dealer events and internal meeting environments
- Develop a Pella-branded digital fixture portal for streamlined ordering
| Milestone | Target Date | Revenue Potential |
|---|---|---|
| Annual Strategic Account Review Meeting secured | March 2026 | Relationship investment |
| IBS 2026 Lowe's Booth — confirmed and delivered | February 2026 | $20K+ (est) |
| JLC Live 2026 — delivered | March 2026 | $137.7K (active) |
| Build Show Live 2026 — won and in progress | Q2 2026 | $75K (est) |
| Homewood, AL Showroom — won | Q2 2026 | $125K (est) |
| Portage, MI Showroom — won | Q3 2026 | $125K (est) |
| 2026 EC/SR Annual Placeholder — realized | Year-end 2026 | $300K (placeholder) |
| Weather Shield Display Proposal — delivered | Q2 2026 | Future: $500K+ long-term |
| Annual revenue target: $4M+ | Year-end 2027 | $4,000,000+ |
Section 9.0: Value Propositions & Sample Messaging
9.1 STAR's Core Value Proposition for Pella
STAR's value to Pella Corporation is not just fabrication — it is institutional knowledge, proven scale, and a five-year partnership built on trust and consistent execution. At the 224-job, $18.2M mark, STAR is not a vendor to Pella. STAR is infrastructure.
| STAR Differentiator | Pella-Specific Proof Point |
|---|---|
| Institutional Knowledge | 224 jobs and 5+ years of Pella display standards, fixture systems, and showroom templates — no competitor can match this starting point |
| Proven Scale | Executed 114 Experience Centers and Showrooms coast-to-coast simultaneously, on schedule |
| Multi-Stream Capability | Serves Pella across showrooms, trade shows, fixture inventory, graphics, mobile, and executive events — single integrated partner |
| Trade Show Expertise | Delivered IBS, JLC Live, Build Show Live, ProDealer, ABC Supply, Top 500 Live, and Home Shows — Pella's full event calendar |
| Product Launch Capability | Delivered the Steady Set launch at IBS 2024 (award-winning); positioned to support Vista Series and Weather Shield launches |
| Midwest Values Alignment | STAR and Pella share Midwest roots, long-term relationship orientation, and quality-over-cost values |
9.2 Stakeholder-Specific Messaging
9.3 Sample Email — Strategic Account Review Request
9.4 LinkedIn Message — Keith Mann (CMO)
9.5 Messaging Calibration Notes
- Lead with the relationship and the track record — 224 jobs and $18.2M says more than any sales pitch.
- Reference specific Pella initiatives: Weather Shield acquisition, Vista Series, Steady Set continued rollout, 2026 Trends Report.
- Acknowledge Pella's centennial — it was a major cultural event. Saying 'we're proud to have been part of your 100th year' matters.
- Avoid 'vendor' language — STAR is a partner. Use 'partner,' 'team,' 'together,' and 'joint planning' language.
- For trade show outreach, reference specific shows by name (IBS, JLC Live) — this signals STAR is knowledgeable and invested.
- Keep initial outreach concise and meeting-focused — don't pitch capabilities, pitch a planning conversation.